Chubb Pet Insurance Review
Chubb pet insurance provides accident and illness coverage for dogs and cats, helping with unexpected veterinary treatment costs.
- Annual deductible choices: $100, $250, $500, $750, $1,000, $1,500, $3,000, or $5,000.
- Choose $5,000 or $7,000 each year, or select an unlimited annual payout cap.
- Reimbursement rates: 50%, 60%, 70%, 80%, or 90%.
- Exam fees: Not covered by the plan.
- Maximum joining age: 13 years old.
- Wellness add-on: No such option.
Availability spans all 50 states and Washington, DC, while a managing general agent owned by the company takes care of program and claims administration. ACE American Insurance Company underwrites the coverage, along with Westchester Fire Insurance Company plus Indemnity Insurance Company of North America. The other underwriters named are ACE Property and Casualty Insurance Company, Atlantic Employers Insurance Company, plus their affiliates.
At signup, you select a reimbursement rate, which sets the share of a covered vet bill that the policy pays back. Reimbursement rates range from 50% to 90%, and every new policy has a waiting period before coverage starts. Your plan starts paying for eligible conditions only after a waiting period of days following enrollment.
Chubb pet insurance plans and cost
For both dogs and cats, the company offers accident and illness coverage. Routine and preventative care has no wellness add-on. The published company documents show no sample monthly prices and no policy discounts.
Your rate changes with the coverage settings you choose from the policy options. You begin by picking an annual deductible, the amount you pay each year toward covered bills before your plan pays. You can set the options to fit your budget:
- Options for the yearly deductible: $100, $250, $500, $750, $1,000, $1,500, $3,000, or $5,000 each year.
- Reimbursement choices here are 60%, 70%, or 80%, or you can pick the lowest or highest option.
- Choose an annual limit of $5,000, $7,000, or no cap on annual payouts.
Chubb coverage and exclusions
This plan helps pay for unexpected injuries and sicknesses that occur after your policy takes effect. The product details list these eligible treatments:
- Coverage for accidents and illnesses affecting dogs and cats.
- Hereditary and congenital conditions are covered unless the condition is pre-existing.
- Alternative therapy for conditions that are covered.
As with all pet policies, this coverage omits some veterinary costs. Before coverage started or during waiting periods, any illness or injury which first occurred or showed clinical symptoms is pre-existing. These policy exclusions apply:
- Conditions that count as pre-existing.
- Routine and preventative care.
- Spaying and neutering procedures.
- Fees for vet exams and office visits.
Chubb age limits and waiting periods
Waiting periods start as soon as you buy a policy, but the published product summary doesn't list the exact number of days. If a health issue shows clinical signs during the waiting periods, it's treated as pre-existing, so it isn't covered.
Once a young puppy or kitten reaches 8 weeks of age, it can join the plan. Most states allow a new policy only up to a maximum enrollment age of 13 years old. The age rule is stricter in New York, where only pets younger than 5 can enroll.
Chubb reimbursement and claims
Claims can be sent through the mobile app for the program, which works on Android and iOS. If you prefer a computer, the customer portal also lets you file claims online. Most claims, according to the claims summary, are processed in two days or less; a first-time claim can take longer if records review is needed.
Direct vet pay is also available through the program. You can request that the insurer pay the clinic directly, rather than paying the full invoice yourself and waiting for a check.
Who Chubb works for
This coverage suits pet parents looking for an unlimited annual payout cap, or for a high annual deductible that brings their rate down. For owners who want hereditary condition and alternative therapy protection, plus the option of direct vet pay, it works well.
You might look elsewhere if you want help with vaccines, routine checkups, or spay and neuter surgery, because no wellness add-on is offered. Other insurers may suit you better if having exam fees covered matters, or if your pet is older than the state age limit allows.
Common questions
Does Chubb pet insurance give you good value?
This plan may suit you if you want flexible deductible choices and the option of an unlimited annual limit. Office visit fees and routine care are excluded, so regular checkups and exam charges still come out of your own pocket.
Are pre-existing conditions covered under Chubb pet insurance?
No, the policy terms exclude health issues that began or showed symptoms before coverage began or during waiting periods. For your very first claim, the administrator may check your pet's medical records to learn when the condition started.
How do you get a quote for Chubb pet insurance?
The company documents provided don't explain the exact quote steps, but the company-owned managing general agent runs the program nationwide. You can compare deductible and reimbursement combinations while shopping for a policy to learn how they affect your rate.
Terms for the Chubb plan
| Term | Plan terms |
|---|---|
| Pets covered | Dogs and Cats |
| Plan types | Accident and illness |
| Underwriter | ACE American Insurance Company (also Indemnity Insurance Company of North America, ACE Property and Casualty Insurance Company, Atlantic Employers Insurance Company and affiliates, and Westchester Fire Insurance Company) |
| Plans offered through | Healthy Paws (a Chubb-owned managing general agent handling program and claims administration) |
| Deductible options | Annual deductible choices: $100, $250, $500, $750, $1,000, $1,500, $3,000, or $5,000. |
| Deductible type | Annual |
| Reimbursement options | 50%, 60%, 70%, 80%, or 90% |
| Yearly limit choices | $5,000, $7,000, or unlimited |
| Youngest age to enroll | 8 weeks |
| Oldest age to enroll | 13 years old |
| Exam fee cover | No |
| Conditions that count as pre-existing. | Not covered. Before coverage started or during waiting periods, a condition which first occurred or showed clinical symptoms is pre-existing. |
| Hereditary and congenital conditions | Covered |
| Alternative therapy | Covered |
| Wellness add-on | No such option. |
| Pays the vet directly | Covered |
| Claim payment speed | Claims usually take two days or less to process, though first-time claims may take longer when records review is needed |
| Claims app | Healthy Paws app for Android and iOS; online claims filing is also available in the customer portal |
| Where it is sold | All 50 states and Washington, Washington, D.C. |
Sources: Pet insurance designed to help protect both your finances and your pet, How to use Healthy Paws Pet Insurance:, Have questions about Healthy Paws?

Pros
- One annual limit choice is unlimited.
- Annual deductibles range from $100 to $5,000.
- Both hereditary and congenital conditions qualify, unless they're pre-existing.
Cons
- The plan won't pay vet exam or office visit fees.
- Routine or preventative care doesn't come with a wellness add-on.
- Only pets younger than 5 can enroll in New York.
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